Returning an Item

Returns

Returns by Mail in the United States:

  • Pack the items safely for shipping and place a shipping label on the package to the address below:

    Our Two Scents
    Returns Department
    P.O. Box 130345
    Tampa, FL 33681-0345

  • All packages must be sent through a traceable and insurable method. Return shipping fees are non-refundable. Keep the tracking information until your return has been processed.
  • All returns will be credited to the original form of payment (excluding shipping and handling charges).

Please allow up to 14 days for us to receive your return and process the credit for your order. We will send an email confirmation of your credit after processing your return. Please allow one to two billing cycles for the credit to appear on your statement.